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These terms set out how bt345bt operates your account, what you can do on the platform, and what we expect in return. Access to our lobby, wallet, and payment options — including bKash, Nagad, and Rocket — is subject to these conditions and to the laws of your eligible region.
By opening an account on bt345bt, you agree to the conditions described here. These terms apply each time you log in, browse the lobby, place a wager, or move funds through your account wallet. We reserve the right to update these terms; when we do, the revised version is published on this page and takes effect immediately. It is your responsibility to check this page for changes before continuing to use the platform. Access to bt345bt and its features — including deposits and withdrawals via bKash, Nagad, and Rocket — depends on whether such activity is permitted under the laws of your location and eligible region. We do not make representations about legality in any specific jurisdiction; you must satisfy yourself that your use is lawful where you are. Accounts found to be in breach of these terms may be suspended or closed. If you have a question about how a specific term applies to your account, reach out through the support routes listed on this page.
Wallet transactions via bKash are subject to these terms and to bKash's own service conditions.
Nagad transfers processed through your account wallet fall within the scope of this policy.
Rocket payments are available where supported; eligibility depends on your region and account status.
Not every interaction with bt345bt falls under the same rule. This section clarifies what these terms cover directly, what sits outside their scope, and where third-party conditions apply alongside ours.
Creating, verifying, and using your bt345bt account — including login, session management, and account closure — is fully within the scope of these terms.
Deposits and withdrawals processed through your account wallet, including those made via bKash, Nagad, and Rocket, are governed by these terms alongside the payment provider's own conditions.
Game content supplied by studios available in the lobby — including titles from Habanero, Pragmatic Play, and PG Soft — is delivered under those studios' own licensing terms; we make it accessible but do not author it.
External links, payment processors, and identity verification services operate under their own terms. bt345bt is not responsible for the policies of those third parties.
You have several practical options when it comes to your account data and how we handle it. You can request a copy of the transaction records held against your account at any time by contacting our support team through the published routes on this page. If any detail in your account profile is incorrect — such as a registered mobile number or wallet reference — you can update it directly from the account settings screen. Where a correction requires verification, the steps are shown in your account. If you believe we have applied a term incorrectly to your account, you can raise a formal question through our support channel; we will review it and respond through the same route. Account closure is also your right: submit a closure request via support and we will process it in line with the steps shown in your account area.
Request a summary of your account transactions and activity log through the support contact route listed on this page.
Update your registered mobile number, wallet reference, or profile information from the account settings screen; verification steps are shown there.
If a term has been applied in a way you do not understand, contact support with your account reference and the specific concern.
Submit an account closure request through support; the process and any outstanding balance steps are outlined in your account area.
If you have a question about these terms, your account status, or how a specific condition applies to you, use the contact routes published on the site. We do not publish response time commitments here; check the support page for current availability.
Open the chat widget from any page while logged in to raise a terms or account question directly.
Send a written query to the support address listed on the Contact page; include your account reference for faster handling.
The Help Centre on this site covers common account and policy questions; check there first before opening a new support request.
We collect only the account and transaction data needed to operate your wallet and verify your identity where required. Cookies on bt345bt are used for session management and to keep your lobby preferences intact between visits; you can manage cookie settings from your browser. Account security is your shared responsibility: keep your login credentials private and notify support immediately if you suspect unauthorised access. We retain account records for as long as required by applicable rules and for the period needed to resolve any open disputes.
Account and transaction data is held to operate your wallet and meet applicable record-keeping requirements. We do not sell your data to third parties.
Session and preference cookies keep your lobby state intact. Manage or clear them at any time through your browser settings.
Keep your password and wallet PIN private. If you notice any unexpected activity, contact support through the published route without delay.
When these terms are updated, the new version is published here. Continued use of your account after an update means you accept the revised terms.
These are the questions we hear most often about how our terms work in practice.
Yes. Any deposit or withdrawal processed through your bt345bt wallet — including via bKash, Nagad, and Rocket — falls within the scope of these terms. The payment provider's own conditions also apply alongside ours, so check both before transacting.
Access depends on whether using the platform is permitted under the laws of your location and eligible region. We do not make legal determinations on your behalf. Check your local rules before opening or continuing to use an account.
Contact our support team through the live chat or email route listed on the Contact page. Include your account reference in the request. We will provide the records held against your account in line with our data handling policy.
The updated version is published on this page and takes effect immediately. We recommend checking this page before each session if you want to stay current. Continuing to use your account after an update means you accept the revised conditions.
Go to the account settings screen while logged in. Fields such as your registered mobile number and wallet reference can be updated there. Where a change requires identity verification, the steps are shown on that screen.
Raise it with our support team via live chat or email, and include your account reference along with the specific term or transaction in question. We will review the case and respond through the same contact route you used.